A blind transfer sends the caller to the new extension without any interaction between the person transferring the call and the extension receiving the transfer. The way that you will perform a blind transfer depends on the type of phone you are using.

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Yealink IP phone using a programmable button configured with Extension Monitoring

1. Press the Extension Monitoring button that corresponds to the extension that will receive the call.

2. Hang up.

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Yealink IP phone, no programmable buttons

1. Press the TRAN button (or Tran softkey) to place the active call on hold.

2. Enter the extension or number that you wish to transfer to

3. Hit the TRAN button or softkey again.

4. Hang up.

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Cisco IP phone

1. Press the bxfer softkey to place the active call on hold.

2. Enter the extension or number that you wish to transfer to.

3. Press the dial softkey.

4. Hang up.